![]() ![]() The All-In_One is about the only thing that works fairly well. I also have an HP Scanjet 4890 scanner and an HP 4315 All-In-One. There hardware is great but their software/firmware, design and attitude, not to mention support, are beyond terrible I feel. Although I only used the correct HP ink, It is NOT HP's priviledge to dictate what ink I use in MY printer. One article on the web indicated that using another ink could cause this error FOREVER. ![]() That being the case, HP has real gall disallowing me the use of my printer. ![]() My warranty long ago expired and that is fine. I did note when printing documents, before the printer stopped working, that they had a slightly faded or weak look compared to my Lexmark printer. I have new HP 02 cartridges and have never used any other ink. Maybe the ink dried in the heads but I don't know because HP hasn't given me the ability, with this error stopping all prints, to try to print. I just did not use it for about 18 months. I really like the photo print capabilities of this printer. I know the firmware problem should clear but I haven't found the solution. I wish I had the procedure or program to clear the "Ink System Error." I had a chat session with HP and they suggested buying a new printer. 398940_Gmd's Response to Reaction's Review
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